Privacy Policy
This Privacy Policy governs our operating company and your use of our websites, including but not limited to our mobile websites, programs, and applications (collectively, the “Website”).
Please carefully read the full Privacy Policy before continuing. By accessing this Website or using any of its features, you agree to the terms of this Policy and are deemed to have fully accepted all its terms. If you do not agree, please close your browser and exit this Website.
- Overview and Scope
We understand the importance of protecting the privacy of the personal information (“User Information”) that you and other visitors (collectively, the “Users”) provide on our Website. We are committed to ensuring your privacy and User Information are protected.
This Policy discloses how we collect, use, and share personal information, including information collected in our stores, websites, email and mobile alert services, other interactions with customers and users, and information we may collect through any third-party applications or websites, social networks, or social media websites (collectively, the “Applications”). This Policy applies regardless of how you access or use this Website (the “Service”). Some Services may contain supplemental statements regarding information processing and choices. Please read these supplemental privacy statements to understand how they apply to you. This policy also describes your choices and rights regarding the use, access, correction, or deletion of your user information. By accessing and using our website, you consent to our use of your user information in accordance with this policy. When you access and/or use this website, we may ask you to
and unambiguously consent to our collection, processing, and sharing of your user information by opting in.
Please read this policy carefully to understand our policies and practices regarding your user information and how we will process this information. By accessing or using this website, you agree to the terms of this policy. This policy may change at any time, and your continued use of this website indicates your agreement to be bound by the latest updated version of the policy. The disclosures in this policy constitute “notice of collection” under the California Privacy Act and other applicable data privacy regulations.
- Our Terms and Conditions
In addition to this policy, our collection and use of your personally identifiable information through this website is also subject to our Terms and Conditions. By accessing or otherwise using this website and/or our services, you agree to our Terms and Conditions and consent to our data processing as described in this policy, as well as any other privacy statements applicable to this website or related to your receipt of our services. If you do not agree, please stop using this website and our services.
For more information about your use of this website and our services and how we use your information, please see our Terms and Conditions.
- Data Collection: The Information We Collect
When you use our website, we collect user information. Sometimes you will submit information voluntarily, and sometimes it will be collected automatically. For example, collects information when you use or register for our services, participate in our projects, subscribe to notifications, post on the website, participate in promotions, contact us via Chat, or communicate or transact through the website. We also collect user information that third parties share with us with you if you have given your consent. Our processing of your user information is generally limited to processing orders, resolving user account issues, sending emails and text messages, and handling general inquiries. You are not required to provide with the personal information we request, but if you choose not to provide it, we may not be able to provide you with services or respond to any of your inquiries.
As described below, the type or category of user information collected may vary depending on the method of collection. We collect a variety of information from website users, including:
a. Personal Information: We may collect personally identifiable information such as your name, email address, mailing address, phone number, billing information, any other identifier that can contact you, and any other information you voluntarily submit (e.g., when you submit information through our “Contact Us,” Insider,” or “Mailing List” forms). Generally, your personally identifiable information (“PII”) is any user information that can identify, associate, describe, reference you, your family, or your device, or can be reasonably associated directly or indirectly with you, your family, or your device. It does not include: (i) publicly available information from government records; (ii) de-identified or aggregated information; or (iii) certain other personal data protected under other industry-specific state or federal laws. We may collect your personally identifiable information (PII) when you fill out forms, browse web pages, create an Insider account, order products, request information, provide us with information, and use other activities, programs, features, or resources we offer on the website.
All personal information you voluntarily provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. You may always choose not to provide the information we request. If you choose not to provide the information we request, you will still have access to this website, but if we need such information to provide you with services, we may require you to provide your information through other means. You can contact us in accordance with Article 19 to view and change your user information. Deleting your personal information may result in the deletion of your user account. We may not grant your request for changes if we believe that changing the information would violate any legal or regulatory requirements, or would result in inaccurate information. For more information about your rights regarding our collection and use of your user information, please see Article 10, “Your Privacy and Considerations.”
Data Protection: How We Protect Your Information
We take the security and confidentiality of your Personally Identifiable Information (PII) very seriously. We employ commercially reasonable security measures to protect your PII on the website. These measures include implementing appropriate access controls, investing in information security capabilities to protect the IT environment we use, and encrypting and anonymizing personal data wherever possible. Our employees and agents may only access your user information with necessary knowledge, and strict contractual confidentiality obligations must be observed when third parties process your user information.
Your information may be stored on servers owned and operated by us and our affiliates, or on servers of cloud/software service providers (“SaaS Services”). Our SaaS Services are committed to using industry-standard physical, electronic, and organizational security measures to protect information from loss, theft, and unauthorized access and/or disclosure. We follow recognized industry standards to protect information submitted to us by users during transmission and during storage after we receive such information.
However, no data transmitted or accessed over the Internet can be guaranteed to be 100% secure. Therefore, while we strive to protect your Personally Identifiable Information (PII), we cannot guarantee the absolute security of your PII, including (i) protection from hacking or other malicious or criminal activity, or (ii) protection from computer hardware, software, or telecommunications network malfunctions.
The security of your information also depends on you. If you have obtained (or chosen) login credentials (including a password) to access certain parts of our website, it is your responsibility to keep your credentials and password confidential. Do not share your credentials and password with anyone. You assume all risk of transferring any personal information. We are not responsible for any attempts to circumvent our website’s privacy settings or security measures.
If you are concerned that your privacy may have been compromised, please contact us using the contact information provided in Section 19 of this policy.
- Data Retention: How Long Will We Retain Your Information?
Unless required by law or permitted for a longer retention period (e.g., tax, accounting, or other legal requirements), we will retain your user information only for the time necessary to achieve the purposes described in this policy. No purpose in this policy requires us to retain your personal information beyond what is reasonably necessary.
When we no longer need to process user information for legitimate business purposes, we will delete or anonymize such information within a reasonable period. If this is not possible (for example, because your personal information is already stored in a backup archive), we will securely store your personal information and isolate it from any further processing until it can be deleted. We will actively review the user information we hold and securely delete it, or anonymize it in certain circumstances, when there is no longer a legal, business, or consumer need to retain it.
- Your Privacy Rights and Considerations
We are committed to providing you with options regarding the Personally Identifiable Information (PII) you provide to us. We have established mechanisms to allow you to control your PII.
a. Your Data Privacy Rights: Under the California Consumer Privacy Act (CCPA) and other applicable data privacy laws, residents of certain states may request 、to disclose categories of personal information that
has collected in the past 12 months and provide copies of specific personal information associated with them. Residents of certain states may also request to delete the personal information it collects. For more information on state data privacy laws, please see the following subsections.
You can exercise these rights through our Information Management Center or by calling our customer service contact information. Please note that data subject requests require identity verification and confirmation of your state of residence. If your state’s specific data privacy laws permit, you can authorize an agent to make a request on your behalf to access or delete your personal information. However, we will require the agent to provide written proof that they are legally authorized to make the data request on your behalf and to verify their identity directly with you. We will not discriminate against you for exercising any rights granted to you under applicable data privacy laws. However, we may offer you certain financial incentives that may result in different prices, rates, or quality tiers related to the value of your personal information.
b. Selling Personal Information: Under certain data privacy laws, you may have the right to choose not to “sell” your personal information. “Selling” personal information as defined in applicable data privacy laws may include many exchanges of information beyond the usual concept of “sell.” values customer privacy and will not be compensated for disclosing your personal information. However, like many retailers, may disclose personal information (including business information) to certain third-party companies that provide advertising, marketing, and analytics-related services.
c. Children’s Online Privacy Information: Children’s Online Privacy Protection Act (“COPPA” Notice
This website is not designed for persons under the age of 18 (“18”). We are not responsible for any access to or use of this website by children or minors under the age of 18. No person under the age of 18 may provide any personal information to this website. We do not knowingly collect personal information from children under the age of 18. If you are under the age of 18, do not use this website or provide any information through any of its features, do not use any interactive features of this website, or provide us with any information about yourself, including but not limited to your name, address, telephone number, or email address. If we discover that we have collected or received personal information from a child under the age of 18 without verifying parental consent, we will delete that information. If you believe we may hold any information about a child under the age of 18, please contact us.
We do not knowingly solicit data from or market to children under the age of 18. By using this website, you indicate that you are 18 years of age or older, or that you are the parent or guardian of a minor and consent to that minor’s use of this website. If we discover that we have collected personal information from users under the age of 18, we will deactivate the account and take reasonable steps to immediately delete such data from our records. If you discover that we may have collected any data from children under the age of 18, please do so in accordance with Section 919.
Co-branded Areas
Without limiting the generality of this policy, certain areas of this website and/or our services may be offered in partnership with third parties (“Co-branded Areas”), such as suppliers, sponsors, charities, and civic organizations. These areas may require you to disclose user information to them or allow you to share your user information with them. Such Co-branded Areas will clearly identify the third party and state whether they have a privacy policy applicable to their collection and use of your information. If you choose to register for products and/or services in a Co-branded Area, communicate with such third parties, or download their content or applications, you may provide your information to both us and the third party. Furthermore, if you use a username and password obtained on this website to log in to a Co-branded Area, or otherwise use your account or registration information to log in to or register for a third-party website, your user information may be disclosed to such third parties. We are not responsible for the data collection or practices of such third parties, and you should review the privacy policies of such third parties for more information.
- Sweepstakes, Contests, and Promotions
Sweepstakes, contests, and other promotions (collectively, “Promotions”) may be offered, including promotions co-sponsored or offered by third parties, which may require you to submit user information. If you voluntarily choose to participate in a promotion, your information (including personal information) may be disclosed to co-sponsors, suppliers, and other third parties, including for administrative purposes and as required by law (e.g., in the list of winners). Participation in a promotion indicates your agreement to the official rules of that promotion, which may include other privacy protections different from this Privacy Policy. Please read these rules carefully.
- User-Generated Content
This website may allow you to post or submit user-generated content (UGC), including but not limited to text content, user profiles, audio or video recordings, computer graphics, images, data, or other content, including user information. If you choose to submit your UGC to any public area of this website, your UGC will be considered “public” content and accessible to anyone. Notwithstanding any provision to the contrary, unless we expressly agree otherwise, the user information contained in your UGC is not subject to any restrictions or obligations we have regarding the use or sharing of user information under this policy or otherwise, and third parties may use and share this user information to the fullest extent permitted by applicable law. We advise you to exercise caution when deciding what content to disclose to such public areas.
Additionally, this website may provide the option to send messages to your friends or other contacts. If this option is provided, it is expected that you will only send messages to those who have authorized you to send them. The recipient’s personal information you provide (such as name and email address) will be used to facilitate communication but will not be used for any other marketing purposes without the recipient’s consent. Your contact information and messages may be included in the communication.
Revisions and Updates: Changes to the Privacy Policy
We reserve the right to update this policy at any time at our sole discretion. If there are any significant changes to our privacy practices in the future, we will post the updated privacy policy on the website. It is your responsibility to review any changes to this policy each time you use this website. We will not reduce your rights under this policy without your explicit consent. If you do not agree to the changes, we will respect any opt-out request you make after the effective date of the new privacy policy. The last modification date of this policy is shown above. This version of the privacy policy supersedes and repeals any previous privacy policies applicable to this website.